We are here when you need us. Our clinic typically works by appointment or call-ahead basis, as having a pre-booked place in line helps to decrease the wait time if your pet is anxious in the hospital. These appointments are for pets in stable condition that cannot wait to see their regular veterinarian. However, you may still walk in during our open hours to receive same-day urgent care treatment for your pet seven days a week.
Our clinic is unique, as we offer an online scheduling system for you to see your spot in line virtually. This feature ensures your pet can remain comfortable at home until you need to head to the clinic. We aim to run by appointment whenever possible. However, there is still a possibility of an in-clinic wait time depending on the patient’s comparative symptom severity.
What to Do in an Urgent Situation and When to Reach Out to Us
As a pet owner, it is essential to recognize the difference between an urgent situation and a medical emergency. Emergency rooms treat patients based on the severity of their conditions. They usually base this on the patient severity index, which prioritizes the need for resuscitation and other emergent needs over stable conditions.
Urgent veterinary care centers can treat any of the following conditions before an emergency room:
- Serious cuts
- Vomiting and diarrhea
- Trouble walking
- Difficulty urinating
- Prolonged low appetite
- Limping
- Mild injuries
- Ear and skin problems
If your pet is injured or struggling, ask yourself the following questions if you are unsure where to take your pet:
- Can it wait until our next vet appointment?
- Do we need urgent care?
- Is it an emergency?
If it is an emergency, please consult any of our recommended 24-hour locations instead. In an urgent situation where you have to get in the car and go, utilize our walk-in services or save your virtual spot in line. We are open during these hours:
- Monday: 10:00 AM – 8:00 PM
- Tuesday: 10:00 AM – 8:00 PM
- Wednesday: 10:00 AM – 8:00 PM
- Thursday: 10:00 AM – 8:00 PM
- Friday: 10:00 AM – 8:00 PM
- Saturday: 8:00 AM – 6:00 PM
- Sunday: 8:00 AM – 6:00 PM
*until mid-July