Our mission, vision, and values…
Mission – to provide outstanding veterinary urgent care services to the Arlington and surrounding pet-owning communities, bridging the gap between family veterinarians and 24-hour emergency care facilities.
Vision – to improve access to urgent veterinary care in our community while fostering a healthy
and inspiring work environment with a focus on team wellness.
Values –
Urgent C.A.R.E.
C – Communication
Having an urgent pet concern is stressful enough; we want our patients to receive
outstanding care in a convenient and comfortable environment. We aim to maintain an open line
of communication with you during your pets’ visit, so you feel comfortable with the care being
provided.
A – Access
With many veterinary hospitals being overwhelmed with patients, we provide
accessibility to urgent care when your pets’ primary veterinarian is not available, but your pet
does not need full emergency care. We will also provide acc0essibility to your pet’s primary
veterinarian, so they have all the information they need to continue the care of your pet.
R – Receptive
We work with you as part of our team to provide the best care for your pet. We want to
hear your concerns in order to ensure that your pets’ needs are met in an efficient and timely
manner.
E- Empathy
Your pet is a member of the family. We know firsthand how difficult it can be to navigate
caring for your sick or injured pet – we are here to support you and provide the resources you
need to best help your pet recover.
Please give us a call at (703) 291-4746!